Billing

Last updated: July 2026

Each Javer product has its own tiers and billing — your Javer account (see Getting Started) is shared, but what you're paying for on Web Hosting is separate from Simple Hosting or Game Hosting.

How billing works

Payments are handled by Stripe. Javer never sees or stores your card number — it goes directly to Stripe, and we keep only a customer reference.

Plans are monthly or annual subscriptions that renew automatically until you cancel. You can change or cancel at any time from Settings → Billing in whichever product you are paying for.

Web Hosting plans

Every plan includes every feature — custom domains, VMs, managed databases, deploy history and rollback, the browser terminal, live logs, and API access. Paying more buys capacity, not unlocked functionality.

Annual billing works out cheaper than twelve monthly payments. "Items" counts apps, VMs, and databases together, and memory and storage are one shared pool — a Pro account can run a single 3 GB app or three 1 GB ones, whichever suits you.

Team billing

Teams are billed per seat rather than by plan. A seat is a member who has accepted their invite — pending invitations cost nothing, so you can invite people before they sign up without paying for them.

The team gets one shared resource pool that grows with each seat, and one bill. Members' personal accounts and personal apps stay entirely separate and are not affected by the team's plan.

Removing a member frees their seat, and your next invoice reflects the new count.

Other products

Simple Hosting and Game Hosting have their own separate plans and are billed independently — subscribing to one does not affect the others. Current pricing for each is on its own product page.

Upgrading and downgrading

Upgrades apply immediately. Your new limits are available as soon as payment succeeds; you do not need to sign out and back in.

Downgrades never delete anything. If you drop to a smaller plan while using more than it allows, your existing apps, VMs, and databases keep running exactly as they are. What changes is that you cannot create anything new until your usage is back inside the smaller plan's budget. We would rather leave your work running than delete it to enforce a limit.

Canceling

Cancel from Settings → Billing. Your plan stays active until the end of the period you have already paid for — canceling does not cut you off immediately or refund the remainder.

When the period ends, your account returns to the free plan. Your resources are not deleted; the same rule as a downgrade applies, so everything keeps running and you simply cannot create more until you are within free limits.

Failed payments

If a renewal fails — expired card, insufficient funds — Stripe retries over the following days and emails you. Your account keeps working during that window. Update your card from the billing portal to resolve it.

Invoices and receipts

Stripe emails a receipt for every successful payment. Past invoices are available in the billing portal, reachable from Settings → Billing, where you can also update your card or billing address.

Questions about a charge? Email ask the support assistant or email [email protected] with the date and amount.